At Nothing Bundt Cakes, the Assistant Bakery Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying.
Position Summary:
The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.
Accountabilities/Duties:
- Superior Guest Engagement
- Cross-train on all roles in the bakery
- Training and providing feedback to the rest of the team
- Upholding quality standards
- Bake plans, scheduling, inventory ordering
- Opening and closing of the bakery, including cash-drawer balancing and bank deposits
Knowledge, Skills and Abilities:
- Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
- Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
- Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
- Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
- Demonstrates strong learning agility, with a passion to grow and excel.
Education, Certifications and Work Experience Requirements:
- High school diploma or GED; post-secondary education is a plus.
- 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
- Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
- Basic proficiency and comfort in learning new technologies.
Work Availability: This is a 5 days per week, full-time (35-40 hours per week) role with 3 weekdays (opening at 8:30am and/or closing at 7:30pm) plus both weekend days required - Saturday shift is 9:30am to 6:30pm, Sunday shift is 9:30am to 5:30pm. Given the demands of the bakery during holidays, we do not permit time off during the months of November, December, April and May. Must also have the flexibility to work various shifts, based on changing business demands and to fill in for other team members as needed.
Core Values and Leadership Competencies:
· Servant’s Heart
o Goes above and beyond to support and develop the team and create a superior guest experience.
o Keeps the good of the team and guest ahead of personal interests or gain.
o Leads by example and displays humility and empathy for others.
· Spirit of a Champion
o Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
o Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
o Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
· Genuine Connections
o Projects warmth, enthusiasm and optimism that attracts and energizes others.
o Builds positive, productive relationships and communicates often and openly.
o Serves as a strong Cake Celebrity/Brand Ambassador in the local community.
Perks:
- We have great operating hours – no late nights!
- Cake discounts. Yummm!
- Raise after 3 super successful months of work!
- This job is fun. It’s literally a piece of cake!
- This is a great place to make new friends!
- We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
